Are you looking for better internet services from Google Fiber vs Cox? This article will lead you to the answer to your question. Here, we will discuss Cox vs Google Fiber internet services, speed plans and internet reliability. Moreover, you will also get lists of cities along with states in the USA where Google Fiber and Cox provide their services.
Google Fiber’s core is fiber optic technology. On the other hand, Cox has fiber optic technology along with cable internet services in some areas. Let’s have a deep look at Google Fiber vs Cox Internet.
Availability: Google Fiber vs Cox
Google Fiber, as well as Cox, are not available in all the states in the USA. Both have limited availability. See the lists of cities and states below.
Google Fiber Availability
Google Fiber is available in the following cities in the USA states.
| Alabama (state) Huntsville | Illinois (state) Chicago | Florida (state) Miami |
| Idaho (state) Pocatello | Washington (state) Seattle | Nevada (state) Metro Las Vegas |
| Georgia (state) Atlanta | Nebraska (state) Bellevue Omaha | South Carolina (state) Fort Mill Tega Cay |
| Missouri (state) Jefferson city Kansas city | Texas (state) Austin San Antonio | Kansas (state) Kansas City Lawrence |
| Tennessee (state) Murfreesboro Nashville Smyrna | Utah (state) Logan Provo Salt lake valley | North Carolina (state) Charlotte The Triangle Wilmington |
| Arizona (state) Chandler Mesa Queen Creek | California (state) Oakland Orange County San Diego San Francisco | Iowa (state) Council Bluffs Des Moines Norwalk West Des Moines |
| Colorado (state) Adams County Denver Golden Lakewood Westminster Wheat Ridge |
Cox Internet Availability
Cox also has limited availability in the USA states. It provides its services only in 18 USA states. Here is the list of these states.
| Arizona | Idaho | Nevada |
| Arkansas | Iowa | North Carolina |
| California | Kansas | Ohio |
| Connecticut | Louisiana | Oklahoma |
| Florida | Massachusetts | Rhode Island |
| Georgia | Nebraska | Virginia |
Result
Google Fiber and Cox both have limited availability, so no one is the winner. There are states where Google Fiber is available, while Cox is not available. At the same time, there are also some states which have Cox availability, while Google Fiber is unavailable in these states.
If both companies provide internet services in your area, then you have to choose the services for the following reasons.
Packages and Pricing: Cox vs Google Fiber
Let’s go into the list of packages and their prices for both companies.
Google Fiber Packages
Google Fiber offers the following prices for its packages:
| Plans | Speed | Price |
| 1 Gig | 1000 Mbps | $70 / month |
| 2 Gig | 2000 Mbps | $ 100 / month |
| 5 Gig | 5000 Mbps | $ 125 / month |
| 8 Gig | 8000 Mbps | $ 150 / month |
Cox Internet Packages
Cox Internet offers the following packages.
| Plans | Speed | Price |
| Go fast | 100 Mbps | $ 50 / month |
| go faster | 250 Mbps | $ 70 / month |
| go even faster | 500 Mbps | $ 90 / month |
| go super fast | 1000 Mbps | $ 110 / month |
| go beyond fast | 2000 Mbps | $ 150 / month |
Cox has a monthly data cap of 1.2 TB. Moreover, Cox also has some following extra charges.
- Modem/ Router rent: $15 / month, starts after 14 months.
- Professional installation: $100
- Overage fee: $10 / 50 GB
Result
Google is the winner regarding package prices. Google Fiber offers up to 8 GB of internet speed at $150 monthly. On the contrary, Cox offers only up to 2 GB of internet speed at the same charges.
Additionally, Cox also charges extra fees for equipment and installation. Moreover, Cox has limited data of 1.2 TB for a month, while Google Fiber offers limited data.
Internet Speed Plans: Google Fiber vs Cox
First of all, look at both companies’ speed plans. Then, we will discuss about it.
Google Fiber Speed Plans
Google Fiber provides internet speed ranges from 1000Mbps to 8000Mbps.
| Plan | Download Speed | Upload Speed |
| 1 Gig | 1000 Mbps | Up to 1000 Mbps |
| 2 Gig | 2000 Mbps | Up to 2000 Mbps |
| 5 Gig | 5000 Mbps | Up to 5000 Mbps |
| 8 Gig | 8000 Mbps | Up to 8000 Mbps |
Cox Internet Speed Plans
Cox’s internet speed ranges from 100Mbps to 2000Mbps.
| Plan | Download Speed | Upload Speed |
| Go Fast | 100 Mbps | Up to 5 Mbps |
| Go Faster | 250 Mbps | Up to 12 Mbps |
| Go Even Faster | 500 Mbps | Up to 25 Mbps |
| Go Super Fast | 1000 Mbps | Up to 50 Mbps |
| Go Beyond Fast | 2000 Mbps | Up to 100 Mbps |
Result
Google Fiber is much faster than Cox. Moreover, Google Fiber provides similar download and upload speeds. On the other hand, Cox’s upload speed is very low compared to the download speed. So, Google Fiber is the winner.
Customer Reviews and Ratings: Cox vs Google Fiber
Customers are highly considered when comparing two or more companies. So, see what the customers think about Google Fiber vs Cox services.
Google Fiber Customer Reviews
The customers have positive remarks about Google Fiber’s internet speed, reliability, packages, and pricing. Additionally, the customers think that Google Fiber must expand its services.
According to the American Customer Satisfaction Index Report 2024, Google Fiber scored 76 / 100. Availability lowers Google Fiber score.
Reference: ACSIĀ® Telecommunication Study 2024
Cox Internet Customer Reviews
The customers have different points of view regarding Cox services. However, most of the customers are unsatisfied with its cost, data caps and internet speed.
Cox ACSI score is just 68 / 100 in 2024. This score is low. However, Cox improved its score from 64 (in 2023) to 68 (in 2024).
Reference: ACSIĀ® Telecommunication Study 2024
Result
Google Fiber is also the winner in terms of customer reviews. Most Google Fiber customers are satisfied with its services. In contrast to Google Fiber, Cox needs to improve its services. Moreover, Cox should also decrease the prices of its packages so it can get positive reviews from customers.
| Service | Google Fiber Rating | Cox Internet Rating |
| Internet Speed | 4.8 / 5 | 3.8 / 5 |
| Price | 4.0 / 5 | 3.7 / 5 |
| Customer Service | 4.5 / 5 | 3.9 / 5 |
| Overall Rating | 4.6 / 5 | 3.8 / 5 |
Conclusion: Google Fiber vs Cox
In comparing Google Fiber vs Cox, we knew that both have limited availability. Therefore, when choosing the services in an area where both companies have their connection, we consider internet speed, reliability, and packages’ prices.
In terms of internet speed, reliability, pricing and customer reviews, Google Fiber is the best option. Google Fiber is also the best option when compared to other companies like AT&T, Spectrum, Comcast, Quantum, XFinity, Starlink and Verizon.
FAQs
Google Fiber is better than Cox regarding internet speed, reliability, package pricing and customer reviews.
Cox Internet is limited. It has a monthly data cap of 1.2 TB. It also charges overage fee of $ 10 per 50 GB data monthly.
The highest Cox internet plan offers 2000 Mbps internet speed at the rate of $ 150 monthly. Moreover, its plans range from $50 to $150 with internet speed from 100 Mbps to 2000 Mbps.